These guys do a good job of making you feel like you're going to get great service - they have a pleasant hostess to seat you, two servers immediately come to your table to get your drink and dinner order and the food comes out of the kitchen rather rapidly. However, once the plates hit the table, a force field goes up around your table preventing any further service.
Prior to the meal, we were greeted by a hostess and then served by two separate servers - one that got our drinks and opened our wine and another that took our order and delivered our food. This is where the service somewhat disappeared. Once we had our meals, neither server came around again. In fact, it was like there was a force-field around our table because they would check in on the tables all around us, but not even glance our way. I don't mind servers that keep their distance unless I need something to enhance my meal or I'm finished eating. My meal was perfect, so I didn't get annoyed until we were ready to box up our leftovers and head to another restaurant for dessert. Instead, we waited for ten minutes as the tables around paid their checks and made their way home - still no glance from either server. Finally, with the deft moves of a defensive tackle, we intercepted the waiter to pay for our check.
The food saves this place. We know Thai Thai House recently opened so we're willing to overlook the poor service as "working out the kinks", but if we go back again and receive the same treatment, we'll probably switch to takeout only customers because, like I said, the food is delicious.
